Shipping Information
At americanlegacyfish.com, we are committed to providing fast and reliable shipping for every order. We work with major carriers to ensure your products are delivered quickly and safely to your doorstep. Please read below for detailed information about our shipping policies, delivery times, and more.
Shipping Methods and Carriers
We partner with top shipping carriers, including UPS, FedEx, and the USPS, to offer a range of shipping options. Available methods may vary depending on the size and weight of your order, as well as your location. During checkout, you will be able to view the available shipping options and associated costs.
Processing Time
Orders are typically processed and shipped within 1-2 business days after payment is confirmed. Please note that processing may take slightly longer during holidays, promotional events, or due to high order volumes. You will receive a shipping confirmation email with tracking information once your order has been shipped.
Shipping Destinations
We currently ship within the United States, including Alaska and Hawaii, as well as to APO/FPO addresses. At this time, we do not offer international shipping.
Shipping Rates
Shipping costs are calculated based on the total weight of your order, your shipping destination, and the selected shipping method. You can view the exact shipping cost during checkout before finalizing your purchase.
Delivery Timeframes
Delivery times vary depending on your location and the shipping method chosen. Standard shipping typically takes 3-7 business days, while expedited options may deliver within 2-3 business days. Please note that delivery times are estimates and are not guaranteed, as delays may occasionally occur due to carrier issues or unforeseen circumstances.
Order Tracking
Once your order is shipped, you will receive a confirmation email containing your tracking number and a link to track your package. You can also log into your account on our website to view the status of your order and tracking details.
Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect address, failure to retrieve the package from the carrier, or any other reason, we will contact you to resolve the issue. Additional shipping fees may apply for reshipment.
Damaged or Lost Packages
While we take great care in packaging your products, occasionally issues may occur during transit. If your package arrives damaged or is lost during shipping, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement as quickly as possible.
Changes to Your Order
If you need to make changes to your shipping address or order details, please contact us as soon as possible. We are unable to modify orders once they have been processed for shipping.
Holiday Shipping
During holiday seasons, please be aware that shipping carriers may experience delays. We recommend placing your orders early to ensure timely delivery.
Questions About Shipping?
If you have any questions about our shipping policies or your order’s delivery status, please reach out to our customer service team. We are here to help!
Thank you for choosing americanlegacyfish.com.